Shipping policy
SHIPPING WITHIN URUGUAY
Free shipping on orders over USD 150; standard shipping cost: USD 6.
Orders are prepared and dispatched within 5 business days of being received. Once your purchase is confirmed, you will receive an order confirmation by email.
Carrier: DAC.
INTERNATIONAL SHIPPING
We ship all GIA products worldwide from Uruguay via DHL Express.
Free shipping on all orders over USD 400. For orders below that amount, we apply 4 flat rates:
- USD 50 — South and Central America
- USD 55 — North America
- USD 60 — Europe
- USD 70 — Rest of the world
Timing: orders are prepared within 5 business days (made-to-order pieces may require the knitting time indicated on each product). Once dispatched, DHL Express transit time is generally 2 to 7 business days depending on destination. You will receive your tracking number by email at dispatch.
Customs and duties: GIA is not responsible for legal regulations, customs fees or import duties of each country; these costs and any resulting delays are the customer's responsibility. Customs policies vary from country to country — if in doubt, please contact your local customs office.