Refund policy

GIA products can be exchanged within 15 days of the purchase. buys. The merchandise to be exchanged must be in its original condition, including its box and other packing.

Exchanges will not be accepted for products that have any signs of use.

GIA products are exclusive and in small quantities, for this reason they do not We guarantee the availability of merchandise for exchange.
Once we receive the package at our headquarters, we will need 3 to 7 days skilled at processing change. If the product to be exchanged does not meet the conditions detailed above, the package will be sent again. If the product for replace the change is not in stock, it can be exchanged for any other GIA product of the same value, or for an unexpired voucher for future use.

The costs of the new shipment as well as those of delivering the merchandise for the exchange They will be borne in all cases by the client.

If more than 15 business days have passed since we approved your return, please contact us at store@giastore.uy.